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Password Writeback not working

Because unless you are being weird and still forcing regular password changes, forgotten passwords should be really rare. I looked at our ticketing system, and about 2% of users forget their domain password every year. I have a couple of legacy shared test accounts that, for reasons inconceivable to me, are excluded from Azure AD MFA; but, when I review the Authentication methods insights report, are configured to be capable of SSPR. My understanding as per Microsoft documentation is that the Authentication Methods is checked first and only falls back on legacy MFA policy if the user is not enabled in the former. We’ve looked at the connector, stood up a new server and upgraded to the latest ADConnector. We’ve made sure the MSOL account has the permissions and that we don’t have an inheritance issue.

Dates are changed now! Migrate to the Authentication methods policy in Entra ID by September 30, 2025.

  • But anytime on my test account I attempt tochange it I still get the following error.
  • This is causing issues for the account users as the application they’re using (Microsoft App Access Panel) requires them to periodically (at least) confirm SSPR details which they don’t have.
  • A vast community of Microsoft Office365 users that are working together to support the product and others.
  • If there was a problem with one global admin authenticating, they’d have to contact one of the other global admins for help in resetting things.

Given that, is there a way to disable self-service password resets for global admins? When we try to do it in the portal, we keep getting error messages saying self-service reset is enabled by default for global admin accounts. First off, I understand the reasoning behind leaving self-service password reset enabled for global admins so you don’t lock yourself out of the environment.

Motivation for self service password reset?

We’ve also made sure there are no attributes that prevent us from change the password to the accounts. We’ve been doing some troubleshooting with microsoft but nothing has worked for the past 4 hours. This is causing issues for the account users as the application they’re using (Microsoft App Access Panel) requires them to periodically (at least) confirm SSPR details which they don’t have. When I attempt to reset it, it confirms my MFA, asks for me the password, then shows the error. I’m worried about migrating all users in case we effectively lose MFA.

  • I looked at our ticketing system, and about 2% of users forget their domain password every year.
  • Meanwhile the disadvantage is that you no longer force an attacker to try and have to social engineer their way past helpdesk.
  • That said, we have multiple global admins, along with an emergency break-glass account, so that is our contingency plan in event a single global admin forgets their account.
  • We’re having a problem where our SSPR has stopped working and we are getting errors like “You’re not able to change your own password because of the way your account is configured” and when our technicians try to change through azure they get an error that says “Unfortunately, you cannot reset this user’s password due to a policy or error in your on-premises environment.”
  • First off, I understand the reasoning behind leaving self-service password reset enabled for global admins so you don’t lock yourself out of the environment.
  • Because unless you are being weird and still forcing regular password changes, forgotten passwords should be really rare.

Remove Self-Service Password Reset from Individual Standard User Accounts

If there was a problem with one global admin authenticating, they’d have to contact one of the labra coin price other global admins for help in resetting things. But anytime on my test account I attempt tochange it I still get the following error. As I see it, the benefit of it is that Helpdesk has to maybe spend 1 minute less per user per year on dealing with password resets.

Risks of enabling self-service password reset

Meanwhile the disadvantage is that you no longer force an attacker to try and have to social engineer their way past helpdesk. That said, we have multiple global admins, along with an emergency break-glass account, so that is our contingency plan in event a single global admin forgets their account. We’ve also separated global admin accounts from regular user accounts as a security best practice. We’re having a problem where our SSPR has stopped working and we are getting errors like “You’re not able to change your own password because of the way your account is configured” and when our technicians try to change through azure they get an error that says “Unfortunately, you cannot reset this user’s password due to a policy or error in your on-premises environment.” We are trying to get to a point where the only approved method for authentication are FIDO hardware tokens.

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